Off-Campus Access

Loansome Doc Service

What is Loansome Doc?
Fees
Delivery method
Turn-around
Clinical emergency requests
Referrals
Invoices for services provided
Status of requests
Canceling a request

WHAT IS LOANSOME DOC?

Loansome Doc is a document ordering service linked to Pub Med, the system for searching MEDLINE at the National Library of Medicine (NLM). Users can select journal citations retrieved during a PubMed literature search and then order the articles using the Loansome Doc feature. The requests will then be routed through NLM to the Cushing/Whitney Medical Library at Yale University.   The Cushing/Whitney Medical Library will respond to the requests by either filling them locally or referring them to another library which owns the title. Articles will be sent via email in pdf format to the Loansome Doc user. We reserve the right to limit requests to 10 per day or 5 rush requests.

Additional information is contained in the Lonesome Doc Fact Sheet:http://www.nlm.nih.gov/pubs/factsheets/loansome_doc.html

FEES:

$25.00 per article owned by the Cushing/Whitney Medical Library

$30.00 per article if ordered by another library

$10.00 rush fee

DELIVERY METHOD

All articles will be delivered electronically via email.

TURN-AROUND

All requests are subject to copyright limitations and dependent on availability.

Requests are normally processed within 24 hours.

Rush requests are normally processed within 4 hours*.

* Not applicable to materials ordered from outside libraries.

CLINICAL EMERGENCY REQUESTS

To make an emergency request, call the Interlibrary Loan Office at 203-785-4346. Because of the immediate attention required by library staff, these requests should be made only for actual clinical emergencies. Type “RUSH” in the notes field.

REFERRALS

Articles not available locally will be referred to other libraries. This is the "fill orders using additional libraries" option on the configuration screen. There is a $10 fee for materials referred to other libraries.

INVOICES FOR SERVICES PROVIDED

Invoices for services provided will be sent monthly. Payment is expected within forty-five (45) days of receipt of the invoice. Unpaid invoices (over 90 days) may result in suspension of Lonesome Doc services.

Disclaimer

**Requests are processed by the Interlibrary Loan/Document Delivery office during normal business hours from 8:00-5:00 Monday-Friday and 9:30 - 6:00 on Sundays. All requests are subject to copyright limitations and availability. ILL/Document Delivery staff reserves the right to reject any request based on copyright or library regulations**

STATUS OF REQUESTS

You can query the system for the status of your request. If you do not receive your requested material within one week, notify the Health Sciences Library Interlibrary Loan office at 203- 785-4346 or email us at docdel@yale.edu. Please be prepared to give staff the order number from your Loan Status Report.

CANCELING A REQUEST

To cancel a request, call the Interlibrary Loan Office with the order number. In some instances, it may not be possible to cancel a request already on the system. If it has already been processed or filled, charges will be assessed.