Off-Campus Access

Web-based Resources on your Mobile Device

General Comments

A rapidly growing percentage of traffic on the Web is from smartphones.  Although many Web designers have created special pages or now design pages to automatically optimize to small format devices, not all sites and Web functions (e.g. javascript, Flash) are compatible with all smartphones and tablets.  While tablet users typically find they can easily use most "standard" Websites on their devices, this is less true for smaller format phones and PDAs  To a certain extent, usability is a matter of individual tolerance for scrolling through extraneous material to reach the content.

A note on Cellular Broadband: Mobile phone providers sometimes have different data package options. Keep an eye on your data useage when accessing graphics-rich sites and especially video.   Be aware that using cellular broadband on your smartphone when traveling abroad can be very expensive, even when just quickly checking your email.  You may find it more affordable to purchase a SIM card with a data plan in your destination country.  Yale ITS has some specific suggestions for international travelers.  

This page discusses a variety of issues relating to wireless access to library resources and other resources from mobile devices.

Getting Connected to the University's WiFi Network

There are several wireless networks available on the Yale University campus. The medical campus of the university has some special requirements due to the need for enhanced security in a setting where patient data may be transmitted.

YaleSecure - This is the network you should typically use when in Yale University buildings. Unlike the WPA networks (Yale Wireless and Yale WPA), your device does not have to be registered in order to use this wireless nework. The user will be prompted to enter their NetID/NetID password and receive a certificate the first time the device is connected to the network.  The password is stored in your device so you will be automatically connected in the future until your password changes.  After you make your required annual password change, remember to go back and replace the old password in those systems like the YaleSecure and your Yale email.

*** YaleSecure is the preferred network for devices capable of making this connection ***

Yale affiliates should never use the YaleGuest network. It is unsecured and will not provide access to many Yale-restricted resources.

See ITS Wifi@Yale  for more information on WiFi connectivity around campus.

Connecting from Outside of Yale

The same remote access options used with computers may also be for remote access to Yale Library resources on external WiFi or on broadband networks. This will allow you to use restricted Yale resources from external wireless networks (home, coffee shops, etc.) and your mobile provider's data network. As with computers, the preferred method is through the VPN using the Cisco AnyConnect client software.  There is a free Cisco AnyConnect Application for iOS devices (iPhone, iPad, iPodTouch) and many Android phones and tablets.  Download the app from the App Store or Play Store and configure according to the instructions on the ITS iOS VPN configuration instruction

The Medical Library Proxy Server is another remote access option on some devices although this is typically more cumbersome than a VPN connection. iOS devices can use the proxy but only through a WiFi connection.

The Blackberry supports neither VPN nor proxy access. The only way to access restricted online resources is for a Blackberry must be attached to Yale University's Blackberry Enterprise Server (BES). Contact ITS for information on whether your Blackberry is eligible for a BES connection.

Connecting from Affiliated Hospital WiFi Networks

Yale-New Haven Hospital has several WiFi networks. HSC is the preferred WiFi network to connect for access to EPIC and other clinical systems at Yale-New Haven Hospital.  It is also the most secure network for other purposes.  Use your EPIC credentials to connect to this restricted WiFi network.  You can also use your Yale NetID credentials but you must preceed "yale\" in the username field (e.g. Username=yale\netid). 

Waterbury Hospital has a public WiFi network.  Use the Yale VPN in order to get access to online resources.

 

Medical Library Resources Optimized for Mobile Devices

A growing number of Web-based medical resources are specifically designed to display on small format browsers. Here are just a few:

 

Getting Your Email

Some email systems have a usable Webmail site optimized for mobile devices although most users prefer using a configured mail client on their mobile device to manage their email. Most devices come with an email client you can use to get email from different accounts. Common email services like GMail and Yahoo are often preconfigured and only require you to know your username and password. Other systems such some of the Yale email systems require you to have information such as incoming and outgoing server names and sometimes other details such as port information.

General information on setting up email is available from ITS but these instructions do not address all devices, software and mail options. The pages may provide you with enough of the details to configure your Yale email on your mobile device.   Make certain you know which mail system you are using.  Many Medical Center faculty, staff and students are on the Exchange (Yale Connect) server but there are many exceptions to this.

Contact the ITS Help Desk for further information and assistance accessing your Yale email account with your mobile device.