Many of the hospitals where Yale trainees rotate have their own libraries with print and electronic collections. Those institutions have some of the same resources you are used to using on the Yale/YNHH networks. There are also remote access options from some of these clinical sites. Guidance on accessing library resources from some of the major clinical locations is provided below. Personal mobile devices such as smartphones and tablets configured with remote access may be the most convenient method of gaining access to e-resources from clinical locations.
YALE-NEW HAVEN HOSPITAL
Yale University Library electronic resources are accessible from all computers throughout the Yale-New Haven Hospital York Street campus and the Saint Raphael campus so there is no need for remote access for computers on those networks. This also includes locations suchl as Long Wharf, Shoreline and many YNHH satellite locations. Identification of authorized users for ebooks, ejournals and other electronic resources is accomplished by "IP validation" as it is on the university network and therefore no logons are needed when on campus.
YNHH Clinical Workstations are located throughout Yale-New Haven Hospital as well as at some remote clinical sites. The Clinical Workstation computers are specially configured with software to access YNHH's clinical systems and provide selected links to information resources on the Clinical Workstation's Webpages. To ensure you are using the most current links, we recommend you access e-resources from links on the Medical Library's Website (library.medicine.yale.edu) even when on the Clinical Workstations. Because of the particular configuration of the Clinical Workstations, there are some occasional problems accessing Internet-based resources from these computers.
WiFi connections at Yale-New Haven Hospital provide access to all Library information resources. Clinicians are advised to always use one of the secure HSC secure WiFi networks (HSC, YNHH_WPA, etc.) rather the insecure GUEST network. Login for the YNHH network is your EPIC username and password. If you can not get on one of the secure networks (it sometimes takes a couple of tries), make sure you use your VPN to protect your device and information.
Saint Raphael Campus of YNHH has the same connectivity as the York Street campus. A Clinicians' Study Center is located on the first floor of the Orchard Medical Building (MOB) offers a quiet study space with computers. Librarians from the Cushing/Whitney Medical Library have an office in this location and are available to meet with students, house staff and clinicians by prior arrangement.
USING THE PROXY SERVER OR VPN FOR YALE LIBRARY RESOURCES
The Medical Library Proxy Server and the Yale University VPN are the primary remote access options for Yale University and Yale-New Haven Hospital affiliates seeking access to restricted Library resources. Firewalls, network restrictions and locked down computers makes using the proxy server or the VPN difficult or even impossible at some institutions. Some institutions specifically noted below allow proxy traffic to Yale while blocking VPN connections.
Users should never share their passwords nor should they save passwords on computers that others use. Furthermore, if you configure a Web browser to use the proxy server, make sure that you "turn off" the proxy so that others are prompted to login. The result may be that others are unable to do anything on the computer. As mentioned above, using a personal mobile device may be the easiest way of accessing library resources not available at the offsite clinical location.
Make sure you have applied for and received your proxy password before trying to access Yale resources from this or any other location configured for proxy server connectivity.
MAJOR OFFSITE CLINICAL LOCATIONS
- West Haven VA Hospital
The West Haven VA Hospital provides access to many excellent online clinical resources including UpToDate, ClinicalKey and Micromedex. Computers in the clinical areas at the VA do not allow the configuration of proxy or VPN access and can not be used to access Yale-licensed resources. Full access Access to Yale University resources is available from three Yale School of Medicine Library Research Workstations located in the VA Medical Library (2nd floor of Building One). A Yale NetID is required to logon to the computers. There are other locations on the VA campus with computers on the Yale University network including one outside the Medicine Chief Resident's office on the 5th floor of Building One. The VA Library, Jen Martin, is very helpful and she will be happy to show you how to use VA resources.
- Bridgeport & Greenwich Hospitals
The Libraries at these hospitals have collections of print and online resources including UpToDate, AccessMedicine, ClinicalKey and Micromedex. Yale Clinical Faculty based at these institutions should go through their Hospital Information Services to request that their computer be configured for VPN or proxy access. The Secure WiFi network at Bridgeport and Greenwich Hospital will provide you with access to their resources but not Yale resources. Use the Yale VPN in combination with the WiFi for full access to Yale online sources.
- Connecticut Mental Health Center
The Connecticut Mental Health Center, located on Park St. in New Haven, is a important clinical site for Yale Psychiatry residents and other Yale-affiliated mental health professionals. We have worked with the state of Connecticut's Department of Mental Health and Addiction Services to allow Medical Library Proxy Server access from this segment of their network. VPN access from the State of Connecticut network is not premitted. In addition to Yale or YNHH employees and trainees, CMHC employees with a Yale affiliation can apply for a proxy server account.
OTHER REMOTE ACCESS OPTIONS
- Remote Access to Yale-New Haven Hospital Clinical Systems
None of the remote access methods offered by the Yale School of Medicine will allow you to reach YNHH clinical systems. Yale-New Haven Hospital's primary remote access solution for clinical and administrative patient data is through the Yale New Haven Health Citrix Access Gateway. Although you can access library resources through browsers on this service, it is generally easier, faster and more reliable to use the Medical Library proxy server or the Yale VPN for Library resources. For more information about YNHH remote access, contact the YNHH Help Desk at (203) 688-HELP or see the Yale University ITS page Yale-New Haven Hospital software and information.
Information compiled by:
Clinical Support Librarian