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Off-Campus Access

Report an Access Problem  |  Frequently Asked Questions 

EZproxy

Off-campus access to most library licensed e-resources is through EZproxy. This service works by using links that have a prefix prepended to the front of the URL of an e-resource, for example: https://yale.idm.oclc.org/login?URL=https://jamanetwork.com/journals/jama

If you are not using the Yale University or YNHH networks, you will be prompted to authenticate using Yale CAS (with DUO multifactor authentication) or Epic credentials (YNHH).

If you have bookmarked a direct URL to a specific resource, you should update your bookmark with the latest link from our website.

Frequently Asked Questions from Yale University Library

Need help? Please contact AskYaleMedicalLibrary@yale.edu.

Yale VPN & DUO Multifactor Authentication

If you want to use the VPN to access Yale resources, visit the ITS VPN service page for instructions. You'll also need to download DUO - Multifactor Authentication

Need help? ITS HELP desk: 203-432-9000 or visit our Walk-in Computer Support Center (located on the lower level of the Cushing/Whitney Medical Library).

Access from Clinical Locations

This page provides information on offsite access options at some of the major clinical rotation sites, including Yale-New Haven Medical Center, the West Haven VA, Waterbury Hospital, Bridgeport Hospital and the Connecticut Mental Health Center.

Frequently Asked Questions

The Cushing/Whitney Medical Library is here to support you with access to resources and services during the COVID-19 outbreak.  Below are answers to frequently asked questions on how to use the library’s collection of journals, databases, e-books, and other clinical resources. 

How do I get access to library collections?

If you are physically at the Yale New Haven Hospital, York St. or St. Raphael campuses, you can access the library’s collections through any networked computer.

If you are not at YNHH, you will need to authenticate with your Yale or YNHH credentials via EZproxy.  If you have Yale University credentials through an appointment at the Yale School of Medicine, you can also use the Yale VPN

Can I get access to resources in Epic?

Certain point-of-care resources are available to all clinicians within the Yale New Haven Health System through Epic.  This includes UpToDate, DynaMed Plus, AccessMedicine, ClinicalKey, and Micromedex.  When accessing Epic through the Citrix software you will see a globe icon on the toolbar, select the dropdown menu next to this. 

Epic menu

Hover over the “Library Services” tab to see the list of available resources.

library services on epic

Can I access library resources on my phone?

Yes, many resources are optimized for mobile access and some publishers offer an app.  The library maintains a page of mobile apps to streamline collections access. 

Can I request new resources?

Yes, please send any requests to Lindsay Barnett, lindsay.barnett@yale.edu.  The library is working to support new collection requests where budget and electronic availability allow. 

Where can I find more information?

Contact your departmental liaison or the Clinical Librarian Team at Clinical.librarian@yale.edu