Common EndNote for Mac issues and how to solve them

17 October 2018 - 9:56am by Caitlin Meyer

EndNote X8 on Mac computers can be finicky. We've collected some common issues Apple users experience and figured out how to solve them. If you are still struggling to get EndNote working well after you work through this page, feel free to sign up for an EndNote class, check out our EndNote tutorials, visit the walk-in IT help desk on the lower level of the medical library, or contact EndNote support

“When I try to download the software, my computer says it can’t download it because it’s from an ‘unknown developer’!”

Open up System Preferences, then Security & Privacy, navigate to the General tab, and click “Open Anyway”. Proceed with download and install.

“When I download citations, the computer says it doesn’t have an application to open that type of file!”

Temporary solution: Click “Choose Application” -> EndNote x8 -> EndNote x8

Permanent solution: Open your Downloads folder and right click on the downloaded file. Click “Get Info”. Scroll down to “Open with”, select EndNote, and then click “Change All…”. Now, whenever you download a file with that extension, your computer will know what to do. Common citation file extensions are .nbib, .enw, .cgi, .ciw, and .ris, so you may have to do this multiple times depending on where you like downloading files from.

“When I try to open a downloaded file of citations, I get a weird pop-up telling me to choose a library. Even weirder, sometimes it says ‘This library is in use by somebody else’!”

I’ve had luck bringing my EndNote library back up on the screen and then opening my downloaded file. If the library is minimized or if you’d exited out of EndNote, these problems may occur more often.  

“When I use Find Full Text, it isn’t finding anything, says ‘Searching…’ forever, or freezes my computer!”

1.     Connect Find Full Text to library resources. Go to EndNote in the upper left-hand corner -> Preferences -> Find Full Text -> then type in the OpenURL Path box.

2.     Were you connected to the Yale Guest network at any point today? Exit out of EndNote, make sure you’re connected to Yale Secure, open EndNote, try again.

“When I open Word to start writing, I don’t see EndNote as an option!”

Go to EndNote, click on EndNote in the upper left-hand corner, and click Customizer. Next to Cite While You Write in the list of components, check the box to install the plug-in. The progress bar may get to the end and the window won’t close. If this happens, force quit EndNote and then restart EndNote and Word. It should work now.

“When I try to insert a citation in Word, the ones I’m looking for don’t come up!”

Make sure you’re hitting enter after you type an author’s name. If it’s still not working, in Word on the EndNote tab, select Preferences, then Application, then make sure “EndNote” is selected – not “EndNote online.”

“When I try to open my EndNote library, it says it’s corrupted or that it can’t open it!”

When you create an EndNote library, you also create a .Data folder with the same name. The .enl library file and the .Data folder need to be kept in the same place, or else the library can’t open.

“When I try to import PDFs I already have on my computer, I’m not having much luck!”

In EndNote, select File then Import. Select Options, then in Import Options select PDF File or Folder.


If you have had any other problems you've encountered and solved, and think they would be helpful additions to this list, contact Caitlin Meyer

30 Day Trial to STAT Plus!

24 September 2018 - 9:16am by Lindsay Barnett

The Cushing/Whitney Medical Library is hosting a free 30 day trial to STAT Plus and would love your input!  To access this resource, visit the STAT Plus login page and sign up with your or email address and a password of your choosing.  Your account will automatically be linked to the institutional trial.  

What is STAT Plus?

STAT Plus provides you with access to exclusive, in-depth pharma, biotech, life sciences, and policy coverage, keeping you on top of what's happening - as it happens.

What does STAT Plus offer?

  • On-the-spot analysis of market-moving news.
  • A first look at early-stage research across the country.
  • Inside intelligence from Capitol Hill.
  • Insights from veteran beat reporters, including national biotech columnist Adam Feuerstein, senior science writer Sharon Begley, and Pharmalot columnist Ed Silverman.
  • Complete access to STAT's substantial archives.
  • Access to "cheat sheets," a way to get up to speed quickly on science, biopharma, and health policy issues.
  • Exclusive interviews with CEOs and other industry leaders.

The trial runs through October 24th.  

Let us know what you think!  Contact Lindsay Barnett with feedback.

Demolition Begins!

11 September 2018 - 11:54am by Katie Hart

Renovation partition walls have been built throughout the library and construction is officially underway! The library has been lucky so far in the noise department, however expect a large uptick in the overall construction noise during the weeks of September 17 and 24. Demolition will begin and construction noise will inevitably be disruptive in certain parts of the library. Construction ends before 3pm daily, so if you need some peace and quiet to study, try us in the evening. Apologies in advance for the inconvenience this will cause.

If you haven't already done so, consider signing up for the Hard Hat Harvey list-serv for the most up to date information about the renovation and current coniditons in the library. We will keep the emails to a minimum, but still keep you informed of renovation progress. We also keep a list of Frequently Asked Questions with current information about the renovation.

Finding Clinical Practice Guidelines

11 September 2018 - 9:23am by Caitlin Meyer

Despite the promise of tools like Quicksearch and the breadth of massive databases like Scopus, certain types of information simply cannot be found in one place. No need to fret, though! We've got you covered. This series of blog posts will serve as a home of recommended resources and searching tips for hard-to-find types of information. Have a suggestion for a subject? Shoot me an email

Written by Alexandria Brackett & Melissa Funaro

The Institute of Medicine (IOM) defines clinical practice guidelines as "statements that include recommendations intended to optimize patient care that are informed by a systematic review of evidence and an assessment of the benefits and harms of alternative care options. Access to such concise, evidence-based information stands to improve patient outcomes while decreasing time spent researching. Currently, there isn't one place to find all guidelines but read on for several resources available to you at Yale that make guidelines available.

Recommended Resources

  • ClinicalKey
    Select "Guidelines" in the "Browse" menu. In the search box type known topic or guideline. Also, search for specialty guidelines using the "Filter By" option.
  • DynaMed Plus
    Search for your topic. If applicable, "Guidelines and Resources" will be listed in the left menu. Guidelines are pulled from national and international organizations.
  • UpToDate
    Search for your topic. If applicable, "Society Guideline Links" will be listed in the left menu. Guidelines are pulled from national and international organizations.
  • PubMed
    Search for your topic. On the left-hand side of the page, under "Article types", click "Customize" and select "Guideline" and "Practice Guideline" and click "Show". Now, choose "Guideline" and "Practice Guideline" to limit your search.

Tips & Tricks

  • Currency and accuracy
    There are a lot of guidelines out there. Make sure you are using the most current guideline and that the guideline you use is a systematic review of the evidence developed by a panel of experts.
  • Guidelines are not universally accepted
    Difference institutions use different guidelines. Make sure to use the guideline accepted at your institution..

For more information...


Fall Class Highlights

31 August 2018 - 3:26pm by Caitlin Meyer

Are you looking to brush up on your basic literature searching skills? Trying to use PubMed or EndNote and encountering difficulties? Need to set up SciENcv? Our fall workshop calendar has everything you may need and more for a productive fall term. Read on for details or head straight to the class calendar.

In addition to weekly PubMed and EndNote classes, here are some of the classes coming up this fall that any member of the Yale community is welcome to register for and attend: 

Basic Library Classes 

Free resources and support in support of research 
Second Tuesdays at noon

Have you ever wondered what services and resources the library provides to help you with your research? In just 20 minutes, you’ll learn about first-class bioinformatics software, specialized databases, support for grant compliance, systematic review searching, statistics consultants, and more!

Academic Job Search Series at Cushing/Whitney Medical Library
The Cushing/Whitney Medical Library is excited to participate in this year’s Academic Job Search Series in partnership with the Office of Career Strategy, the Center for Teaching & Learning, and the Graduate Writing Lab. 

Tools for Keeping Current & Staying Organized
October 4th

Expand your toolkit for keeping current with the literature in your field and staying organized during the job search process. This session will cover: setting email alerts in various databases, setting up EndNote as a personal database, and using Trello to track job applications throughout the process.

My Bibliography and SciENcv: grant reporting, compliance, and biosketch through MyNCBI
October 11th

Learn how to create a MyNCBI account and link it to eRA Commons, delegate your account, populate and manage My Bibliography, learn how to use SciENcv to create multiple biosketches, create an ORCID, and more!

Special Topic Classes

Excel 1 & Excel 2
September 18 & October 4

In part one, refresh your basic Excel skills and move onto some intermediate topics such as formatting spreadsheets, sorting, filters, text-to-columns, combing data, and trimming. In part two, learn advanced functionality such as IF, COUNTIF, VLOOKUP, pivot tables, and conditional formatting.

Creating Surveys with Qualtrics
September 20

Qualtrics is a web-based tool provided by Yale ITS to create surveys. This hands-on class will prepare you to create your own online survey using the Qualtrics user-friendly interface. By the end of the class you will be able to: create a survey with multiple question types, distribute the survey in various ways, and view/analyze results. 

New to the Collection: Check out new resources available from CWML

31 August 2018 - 2:54pm by Caitlin Meyer

The Cushing/Whitney Medical Library is constantly on the hunt for the latest and greatest resources to make available to our users. In addition to the typical  journals and books you would expect to see as part of a library’s collection, we also work to bring you tools, software, and learning modules. This semiannualseries of blog posts will highlight recent additions to the CWML collection. 

Today, we’ll briefly talk about five resources now available to you: 

Read by QxMD

A user-friendly app for your phone or tablet, Read by QxMD allows you to keep up with new medical and scientific research on topics of your choosing. Curate your individual home page with topics, authors, and journals of interest to you and seamlessly access full-text PDFs. 

Ingenuity Variant Analysis

Ingenuity Variant Analysis is the latest addition to our growing suite of bioinformatics tools. IVA is a web-based tool that combines analytical functions and content from the Ingenuity Knowledge Base to help you identify disease variants in human sequencing data. Read more about IVA in our recent Resource Spotlight feature.  Please use this form to request a free account.


It’s back and better than ever! VisualDx, available as an app or on the web, helps clinicians in medical decision-making by providing evidence-based information at the point of care. The tool allows users to build and visualize differentials and contains the world’s largest medical image library. 

Aquifer Addiction

Available to students and faculty, Aquifer Addiction offers online learning modules to help students identify, intervene, and address substance use disorders. It features twelve modules featuring case studies, interactive activities, and additional resources with self-assessment questions at the end for learners to gauge their progress. Contact Lindsay Barnett to set up an account. 

Child Sex Trafficking Learning Module - Child Abuse Atlas 

This new module in the Child Abuse Atlas supplements the resource’s existing pool of examination techniques, teaching materials, evidence-based research and literature reviews, and case studies to help health care providers in recognizing the physical signs of child abuse.


Know of a resource we’re missing? Contact Lindsay Barnett with your ideas. 

Construction Begins!!

29 August 2018 - 8:09am by Kelly Perry

At last!  Wednesday, August 29th, construction begins.  The first item on the agenda is partition installation, which separates the library from the areas under renovation.  It will be noisy and disruptive at times during the coming months.  We apologize in advance for the inconvenience.

Complimentary pairs of earplugs available at the Circulation Desk.





Ten Facts to Know About Synthetic Cannabinoids

16 August 2018 - 12:45pm by Kelly Perry

With the recent abundance of overdoses witnessed in downtown New Haven this week, the Cushing/Whitney Medical Library would like to pass on some information with regards to synthetic cannabinoids (source:  The American Journal of Medicine. 2016. 129(3): 240-244).

1.    Synthetic cannabinoids are not marijuana/cannabis
    •    Collection of numerous laboratory chemicals that interact with the cannabinoid receptor in the brain to mimic marijuana.

2.    Synthetic cannabinoids are often more potent than marijuana/cannabis
    •    The chemical components bind more strongly to the brain’s cannabinoid receptor, as well as other receptors causing dangerous and unpredictable effects.

3.    Synthetic cannabinoids are ever-changing
    •    Clandestine manufacturers frequently change the chemical formulations to evade law enforcement.
    •    The chemical compounds are not marijuana, so they will not show up on a typical urine drug screen.

4.    Synthetic cannabinoid research was “high jacked”
    •    Legitimate research began over 40 years ago to evaluate use as pharmaceutical agents.
    •    Clandestine manufacturers began illegally synthesizing some of the compounds and distributing for illicit use.

5.    Synthetic cannabinoids are dangerous chemicals with unpredictable composition and human toxicity
    •    Chemicals have not been evaluated in a controlled setting.
    •    Many of the products are laced with substances ranging form simple flavors to substances as rat poison and embalming fluids.

6.    Synthetic cannabinoids have many street names
    •    Some names include 'Spice',  'K2', 'Moon Rocks’, 'Angry Birds', 'Black Mamba', 'Bombay Blue', 'Scooby Snax', 'Yucatan', etc.

7.    Synthetic cannabinoids usage is not limited to young people
    •    Users ages range from 12-69 years.

8.    Synthetic cannabinoids are easily obtained
    •    Chemicals are imported from overseas (majority from China), mixed with acetone, sprayed onto herbal concoctions, labeled as potpourri or incense, then sold at head shops, gas stations, or the Internet.

9.    Synthetic cannabinoids can be addicting, with unknown long-term consequences
    •    Due to the unknown chemical content and varying activity of related metabolites, addition potential and long-term consequences are unclear.

10.    Education is key
    •    The National Institute on Drug Abuse provides screening tools, patient handouts, and continuing education modules.
    •    The Substance Abuse and Mental Health Services Administration provides free print resources to assist health care providers with detection; brief interventions; screening tools; and referral resources
    •    MedlinePlus provides a wide range of health information geared for consumers

Resource Spotlight: Ingenuity Variant Analysis

13 August 2018 - 12:19pm by Caitlin Meyer


Welcome to Resource Spotlight! The Cushing/Whitney Medical Library provides access to an incredible array of databases, e-book collections, software and more. In this series of posts, we’ll be showcasing highlights from our collection.

In this edition of Resource Spotlight, we’ll be looking at Ingenuity Variant Analysis (IVA). IVA is a web-based tool that combines analytical tools and content from the Ingenuity Knowledge Base to help identify disease variants in human sequencing data. 

The product allows you to select multiple samples to analyze together. From there, you can design the forthcoming analysis and add any relevant biological terms to help narrow down the list of variants likely contributing to the disease or phenotype at hand. IVA supports a range of upload formats, including Variant Call Format (VCF), Genome Variation Format (GVF) and Complete Genomics files (Var, MasterVar, High confidence junction, etc.). 

After you have set up your data, IVA lets you interact with the data with a series of customizable filters. Some of the filter types include: biological context, genetic analysis, predicted deleterious, cancer driver, pharmacogenetics, and more. 

Keep an eye on the library’s class calendar for trainings on IVA and all bioinformatics-related software. In the meantime, Qiagen, the company that produces IVA, has produced webinars, tutorials, and guides to help you get started. 

Finally, please note that the library’s license to IVA is for academic and research use only.  Results may not be incorporated into a diagnostic product or service. 

Request an IVA account.

For questions on how to best use IVA, feel free to contact Rolando Garcia-Milian.


9 August 2018 - 3:00pm by Kelly Perry

If you haven't stopped by the library recently you may notice that things are a bit...  different.  We have optimized the spaces that will not be part of the renovation project for your comfort and convenience. 

What does that mean for you?  Can you still access the all-important things the library offers, such as study materials, computers...  the bathrooms?  Of course you can! 

Map of the library during renovations

Here we have a map of the layout of the library during the renovations (click this link to view the map as a .PDF).  We'll soon have additional signage and other guides to help you find your way during these first few months of the construction.  Of course, please feel free to ask any staff member to help you at any time.

We are grateful for your patience during this time, and look forward to the exciting collaborations this renovation will bring!

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