Welcome new Cross-Departmental Team members

23 January 2018 - 12:23pm by Andy Hickner

(by Melissa Funaro)

Please join us in welcoming three new Cross Departmental Team members: Vasean Daniels, Dorota Peglow, and Christopher Zollo.

The formation of the Cross-Departmental Team (CDT) in early 2015 has allowed the Cushing/Whitney Medical Library to easily accommodate spikes in service requests. Having a skilled group of professionals has permitted the Library to undertake new projects. The team has been invaluable in supporting the work of the Systematic Review Service. In addition, The CDT creates EndNote libraries, places Interlibrary Loan (ILL) requests for articles not available in our Yale holdings, attaches requested full text articles received through Interlibrary Loan Service (ILL) to EndNote and Covidence. As a result, librarians have been able to expand outreach efforts and provide more robust services.

Resource Spotlight: Bates' Visual Guide to Physical Examination

19 January 2018 - 11:26am by Caitlin Meyer


Bates resource spotlight image

Welcome to Resource Spotlight! The Cushing/Whitney Medical Library provides access to an incredible array of databases, e-book collections, software and more. In this series of posts, we’ll be showcasing highlights from our collection.

In this edition of Resource Spotlight, we’ll be looking at Bates’ Visual Guide to Physical Examination. An online complement to the classic textbook, Bates’ Visual Guide to Physical Examination offers users head-to-toe and systems-based physical examination instructional videos.

The fifth edition of the Guide offers more than eight hours of high-quality video divided into 18 ‘chapters’. Each chapter is themed (e.g. “Head-to-Toe Assessment: Infant” “Cardiovascular System”, “Nervous System: Cranial Nerves & Motor System”) and the videos within each chapter range from bite-size, animated anatomy review to extended examination demonstrations. 

In addition to the general knowledge presented in the Guide, it also features a section of OSCE (Objective Structured Clinical Examinations) Clinical Skills Videos. These videos allow you to test your clinical reasoning skills by observing a clinical encounter and then being given an opportunity to develop an assessment or differential diagnosis, and provide a diagnostic workup. 

Bates’ Visual Guide to Physical Examination is available to Yale affiliates through the VPN, YNHH affiliates through the proxy server and everybody on the YaleSecure WiFi network.

Start exploring the Guide today. 

For questions on how to best use Bates’ Visual Guide to Physical Examination, feel free to contact us.

Open Position: Assistant Director of Clinical Information Services

10 January 2018 - 8:54am by Kelly Perry

We're hiring!  Join our team, or share this link with colleagues who may be interested.
Assistant Director of Clinical Information Services
Harvey Cushing/John Hay Whitney Medical Library
Yale University, New Haven, CT
STARS Requisition number:  47576BR
Schedule:  Full-time (37.5 hours per week); Standard Work Week (M-F, 8:30-5:00)
Position Focus
The Assistant Director of Clinical Information Services advances the Medical Library’s role in improving clinical quality, advancing patient care, educating trainees and faculty, and enhancing research in the Yale-New Haven Medical Center. Reporting to the Associate Director and working in a highly collaborative environment, the incumbent will develop innovative services, formulate a strategy for setting and achieving goals, assess skills and resources required to ensure success, and evaluate program effectiveness. 
In a busy, service-focused medical library, the Assistant Director of Clinical Information Services supervises the work of the Clinical Team and the long-established clinical liaison program. This involves coaching and evaluating the work of four direct reports, plus collaborating with other librarians involved in clinical outreach. The incumbent works with all library staff to provide research support to the medical center using a wide range of digital and mobile resources, and instructional and information technologies, and is involved in collection development. This position directly supports academic departments as a liaison librarian. 
The Assistant Director of Clinical Information Services serves on the Library’s Leadership Team, the Research and Education Department Managers’ Team, and partners closely with two other Assistant Directors on all aspects of outreach and education to promote teamwork and collaboration, to enhance the training and development of librarians, and to ensure the provision of services of the highest standards.
Essential Duties
1. Leads the Medical Library’s program in support of the Yale New Haven Medical Center’s clinical enterprise. Promotes the development, implementation, and evaluation of library services that align with user needs and the clinical care and research priorities of the university and the hospital.
2. Establishes and maintains relationships with clinicians, administrative and house staff, hospital and health system administrators, and chairs of academic departments.
3. Provides leadership and vision for the Clinical Team and manages the Library’s clinical liaison program.
4. Hires, trains, coaches, supervises, and evaluates the work of four librarians.
5. Serves as a liaison librarian to selected departments and offers orientations, instruction, consultation, searching, and research services and support to faculty, staff, and trainees.
6. Provides training in the use of knowledge management and information resources, tools, and strategies including: evidence-based searching, systematic reviews, content management tools, databases, mobile apps.
7. Collaborates with the Collection Development and Scholarly Communication Librarian and other librarians in the health system to build robust clinical collections, resources, and tools.
8. Teaches in the Library’s general instruction program, depending on skills and interests (e.g. biomedical databases, citation management tools, biomedical research strategies, enhancing research impact).
9. Serves on the Library’s Leadership Team and the REED Managers’ Team.
10. Collaborates with other librarians and libraries at Yale University.
11. Promotes the use of current and emerging technologies.
12. May participate in the Personal Librarian Program.
13. Serves on Library and University committees.
14. Participates in professional activities outside of Yale and monitors developments and best practices to encourage innovation and ensure the excellence of the Library.
15.  May be required to assist in disaster recovery efforts.
16. May perform other duties as assigned.
Required Education and Experience
  • Master’s degree from an ALA-accredited library school and a minimum of five years of professional library experience in a medical/health sciences library, or equivalent.
  • Understanding of the current issues in medical education and training and clinical practice. Demonstrated knowledge of and experience teaching biomedical research resources.
  • Proven ability to design, implement, and assess innovative outreach programs and services to achieve library objectives.
  • Ability to supervise the work of others and commitment to mentoring, training and developing staff.
  • Excellent interpersonal, analytical, and communication skills, including the ability to actively listen, understand and articulate user needs. Proven ability working both independently and collaboratively with varied groups.
  • Ability to prioritize, multi-task, and meet deadlines, and to conceptualize new solutions to problems with creativity and flexibility.
Preferred Education, Experience and Skills
  • Eight to ten years of professional library experience in a biomedical or clinical environment.
  • Participation in health sciences research teams as a peer.
  • Experience supervising librarians.
  • Degree in a health science, education, science or public health area.
We invite you to discover the excitement, diversity, rewards, and excellence of a career at Yale University.  One of the country's great workplaces, Yale University offers exciting opportunities for meaningful accomplishment and true growth.  Our benefits package is among the best anywhere, with a wide variety of insurance choices, liberal paid time off, fantastic family and educational benefits, a variety of retirement benefits, extensive recreational facilities, and much more.
How to Apply
Review of applications will begin immediately and will continue until the position is filled.  Applications, consisting of a cover letter, resume, and the names and contact information of three professional references should by submitted by applying online at
Yale University considers applicants for employment without regard to, and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Yale discriminate on the basis of sexual orientation or gender identity or expression.

The Cushing/Whitney Medical Library is pleased to introduce our new therapy dog, Gracie!

9 January 2018 - 12:02pm by Melissa Funaro


Gracie with handler Lou

Gracie is a 9 years old Goldendoodle (part Golden Retrieve and Poodle) and is a member of Pet Partners Therapy Animal Program and K9 First Responders (K9FR), a Critical Incident Mental Health Support (CIMHS) organization. 

Gracie and her handler, Lou Siegel will be at the Library most Tuesdays from noon to 2:00 pm.  Gracie’s therapy status is rated “Complex” which means she can handle noisy and populated areas.

Melanie Zheng, Yale School of Medicine, class of 2021 and student library representative, said, “My classmates and I were all so excited to hear about Gracie's visits. Having a therapy dog come to visit regularly has been such a good way to de-stress in the middle of busy schedules. She is such a sweet dog, and we really appreciate the library for hosting her!

Construction in the 24-7 room

9 January 2018 - 10:35am by Andy Hickner

On Monday, January 8, there was a leak in the 24/7 room. The leak was caused by a combination of snow on the roof and a frozen drain.

The snow has been removed, the drain cleared, and repairs have begun.  It will probably take 2 weeks (minimum) for repairs to be completed.  During this time, 3 of the desks in the 24/7 space will have to be removed. The room is still available for use during this time, but it may be noisy.

2016/17 Annual Report

8 January 2018 - 10:19am by Katie Hart

We are pleased to present the 2016/17 Annual Report of the Harvey Cushing/John Hay Whitney Medical Library.

The library provides access to an extensive array of information resources and tools, offers research assistance and expertise, and delivers meaningful services to our users, to support innovation and excellence in biomedical research, patient care, and the development of scholars and future leaders in healthcare. This report documents some of the ways the library has worked to fulfill its mission.

Please do not hesitate to contact the library if you have any questions regarding the initiatives the library has been working on, or if you recognize emerging opportunities that would benefit from the library’s participation and expertise.

New Resource Alert: Try BMJ Learning free until Feb. 16th!

5 January 2018 - 3:36pm by Caitlin Meyer

The Cushing/Whitney Medical Library is always searching for the newest and most useful resources to license for our users. We're considering subscribing to BMJ Learning and would love your input -- sign up for an account today and let us know how you like it!

BMJ Learning offers evidence-based continuing medical education resources for everyone in the healthcare community from undergraduate medical students to attending physicians. The platform is composed of hundreds of peer-reviewed learning modules in text, video, and audio formats on topics ranging from foundational competencies to advanced surgical skills. 

Most modules take about an hour to complete, but you can work through them at your own pace in multiple sessions through your personalized homepage. After you successfully complete a module, you can print a certificate and the completion details populate in your BMJ Portfolio. 

Examples of modules you will encounter on the platform include: 

  • The “hospital presentation” series, which allows you to learn about a topic through a specific case scenario
  • The 10-minute “quick tips” series, brief modules on topics ranging from treating patients with excessive ear wax to head lice to how scarlet fever presents
  • The progressive “practical skills” series, with basic and advanced levels across most specialties
  • The “medical education” series, which offers modules on topics like dealing with conflict, communication skills, public speaking, writing a CV, and interviewing skills

To get started, head to BMJ Learning’s homepage and click register. To register, you’ll need to be connected to Yale Secure, the YNHH network, or the VPN. After you register, you’ll be able to access the platform from anywhere. 

The trial runs through February 16th.

Let us know how you like it!
Contact Andy Hickner with feedback. 

New year, new classes! Check out our new PubMed and EndNote workshops

5 January 2018 - 2:55pm by Caitlin Meyer

We’ve offered PubMed and EndNote classes for years, but this year we’re trying something new to make our workshops as efficient and productive as possible!


We realize that our different user groups use the same products in very different ways. Residents and attending physicians may need quick answers to clinical questions whereas students writing their theses may need a more comprehensive search of the literature. We also realize everybody is very busy and 60 minutes are hard to find. To meet these needs, we’ve created two new 30 minute PubMed classes: PubMed for Clinicians and PubMed for Research. Both classes are followed by an optional half-hour hands-on session where attendees can work through their own questions or provided examples. 


Despite offering the same functionality, EndNote looks very different on Apple computers and PCs. To address these discrepancies and make learning basic EndNote tasks easier, we’ve split the introductory class into two: EndNote for Mac and EndNote for PC. Attendees can bring their own computers to become familiar with the interface and create a functioning, organized library by the end of the class. For advanced users, we’ve created a retooled Advanced EndNote class where attendees will fill out a survey prior to the class that lets the instructors cater each session to the needs and questions of the people in the room. No two sessions will be alike!


Check out the class calendar for upcoming workshops. 

Are you interested in attending a library workshop and can’t make it to 333 Cedar St.? Let us know, and we can schedule something for your group at your location. 

Library hours and services during winter recess

21 December 2017 - 12:12pm by Andy Hickner

The library will be open for very limited hours during Yale's recess.
The following services will be unavailable December 26-29: 
  • Desk Passes

  • Place requests, retrieval, searching services 
  • Recalls

  • Eli Express and Borrow Direct requests

  • Fine payments

  • Access to “My Library Account”

  • Registration Office services 
Thank you for your patience while we upgrade our systems. If you require assistance, please inquire at circulation desk. 

Help us improve our web interfaces! (And get $10 to spend at Blue State Coffee)

20 December 2017 - 11:45am by Andy Hickner

Cushing/Whitney Medical Library's User Experience Group is recruiting volunteers for website user testing and other website-related quality improvement activities.    

What it involves: 10-15 minute private session.  Typically this will include:

  • A short interview;
  • A series of simple tasks we will ask you to attempt using the website; and
  • A couple of follow-up questions.  

As a thank you for your time and help, we will reward you with a $10 gift card to Blue State Coffee. 

Your responses will be confidential and your name will not be recorded.  Our activities have been reviewed and declared exempt by Yale's IRB.

Contact Andy Hickner at or 785-3969 to schedule an appointment or to learn more. 

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